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Message+ Not All Texts Showing in Desktop App
CJH_1
Newbie

I am using Verizon Messages+ on my Android phone & on my MacBook Pro. The app on the MacBook is not getting all of the texts that my phone gets. In some cases they are MMS group messages. The others seem to be sent from commercial (as in non-phone number addresses), but I can't be certain of what the cause is or how to fix it.

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Re: Message+ Not All Texts Showing in Desktop App
vzw_customer_support
Customer Support

CJH+,


We definitely want to make sure your Verizon Messages+ apps are working the way they should. Are these commercial messages short codes? Such as a 5 digit number? Or are they coming in as from an email address or something else? What shows on the desktop app when you get one of these?


AndrewT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Message+ Not All Texts Showing in Desktop App
Not applicable

CJH+

Also, please check that iMessages is turned OFF on your MacBook Pro. - Alie

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