I can send and receive texts from my android phone using message+. I installed message+ on my windows 10 laptop. I can send messages from the laptop and they are received by the person I sent them to, but do not sync to my phone. Also messages sent on my phone do not show up on my laptop. I removed message+ and reinstalled it but the problem persists.
Microsoft has made many security changes since the old version. Verizon should make necessary updates to the old non MS store version and get us a working module.
RONC
I'm sorry to hear your message + application on your Windows device isn't syncing rechmbrs. The Message+ application is not compatible with Windows 10 computers. The Windows messaging client for Verizon messages is being temporarily removed to prevent syncing issues. I'm sorry for the inconvenience. You can utilize the messaging web client as a windows alternative by following the steps in this link below
https://www.verizonwireless.com/support/knowledge-base-54302/ .
I hope this information is helpful.
KinquanaH_VZW
1. The Windoze Message + client and the MS Store Messages + have both either not synched at all or intermittently for a few weeks now. 2. The web page for Message + has ALWAYS been flaky, buggy, unreliable. One message goes. Next one says SENDING forever. Unpredictable. It can stop working in the middle of a text conversation - or hours later. Resynch really doesn't. If you F5 the page you get logged out. When you log back in, if it doesn't suddenly ask a challenge question you never actually setup, it might work. Or, the moment you start typing it does some form of page refresh. So Verizon, your services is VERY expensive. It would be really nice if this critical part of it actually worked! And for now, a viable ETA towards a fix.
pbig561 This is a community forum, we apologize for the delay in responding. I see Anthony replied to you. We want to make sure you received his reply and find out if you have any other questions. DoloresK_VZW
Not to pile on (since that probably wouldn't change anything) but this is my situation too. The desktop APP was a wonderful thing, and now it is not. I am running v2.0.2.0 on my Windows 10 PC (Windows Pro, 64 bit version) and have been foir years but it stopped being reliable this year. I hope there is a fix, as I have no cell service at my home so rely on the wifi option with Message+
Jeff P
Hello, JLPBMA. We are very sorry to hear about the issue you are experiencing with the Verizon Message+ desktop app. We will be more than happy to go through some steps to make sure that any issues are resolved. Can you please describe the issues that you are experiencing with this application? How long has this been happening? BrettA_VZW
Just read the thread, Brad A.
And please help fix this.
Thanks.
We will be more than happy to look into this for you. Please meet us in a Private Note to proceed. We will stand by. AlbertP_VZW
@vzw_customer_support wrote:We will be more than happy to look into this for you. Please meet us in a Private Note to proceed. We will stand by. @AlbertP_VZW
Do you have new information on the Message+ PC app on Win10 sync'ing issue? Not sure what/who you are responding to here. There are hundreds of users interested in this issue and using PM to share info (non-private) doesn't help the rest of us.
I got messages threatening to cut me off from Message + on my PC unless I installed the latest software. I did so, and discovered that the SYNCH command is missing from this version, PLUS it does not automatically download my prior messages like the old Windows Message + does. That makes this version virtually useless. And I need it because, given my arthritis, it's very hard for me to text on my phone.
This app is no longer available because it is broken.
I communicated with Ronan Dunne, Executive Vice President and Group CEO—Verizon Consumer, and he had two of his aides to contact me. Both agreed that this app is no longer available but is being worked on by their IT group. They did not have a date for a fix. Their recommendation is to use the web browser version of Message+. After login to MyVerizon go to Account>Text Online for the browser version. It is not fully working either but most of your Texts will sync.
@vzw_customer_support please read the tech reports supplied to you on this subject.
RONC
Back to the garbage again! As badly and inconsistently the original (not MS store) M+app is working, it still functions far better than the attrocious M+ web page. The web page misses piles of messages, constantly disconnects or logs out. And for whoever doesn't know, this insanity has been going on at least since August 2019. Or was that 2018? No clue who did what at Verizon to so badly break their messaging systems, but you'd think they could have fixed them by now.
Yes, same issue....works on phone and tablet, but not windows 10 PC. What gives?
Darla
Welcome to the merry-go-round that is Messenger (or Message+). If you read through all the posts and try all the suggestions you will find no resolve as yet.
I figure the next thing to be suggested is to reinstall the OS (I say that tongue and cheek)....
Something is definately amiss. And as far as we know, nothing substantials has been offered as yet to fix the problem...
We are very sorry to hear about the issues you have been experiencing with Message+, bldegle2. We definitely want to assist with this in every way that we can going forward. The Verizon Message+- Windows Desktop application is not compatible with Windows 10 computers. The Windows messaging client for Verizon messages is being temporarily removed to prevent syncing issues and customers are able to utilize the messaging web client as a windows alternative. You can follow the directions in the link below to view how you can access the messaging web client. The Message+ Team is aware of the issue with the desktop version and they are working on resolution. http://spr.ly/6608ENYo6 BrettA_VZW
Dear Verizon, This is still not working. It appears many users have this problem. It may have coincided with a Windows 10 upgrade pack. Please dont private message me and ask me basic questions like "please clarify that it is not working. This program is not working with Windows 10. There was probably a security patch with the new Windows 10 software that is blocking the incoming message stream. Report this to the development team. And please provide a status to all us here.
Does anyone have a good recommendation for an alternative to message+ that works on Windows 10 as well as other Android platforms?
MightyText.
mightytext.net/app
It's not just windows 10, it's also win 8.1. It's the desktop program on a windows platform,
Our goal is to assist. Are you currently having issues? JoelD_VZW
@joeld_vzw, @vzw_customer_support, Community Manager
Since you don't have enough respect to read my post [Thursday, August 22, 2019 - 11:08 AM],
I'm sure you will understand why I won't waste my time responding to useless questions.
@jafauske Member
Start a new topic or ask questions in the open forum.
