Message+ Syncing Messages-Temporary Background Processing Notification
ajk13
Enthusiast - Level 1

I am getting a notification that Message+ is Syncing Messages - Temporary Background Processing. What does it mean and how do I get it to stop?

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119 Replies
3Mothers
Enthusiast - Level 1

I have Pixel 2XL & just solved the same issue. I'm kinda in a hurry so I don't have time to look at all the others solutions. My apologies if someone already gave this same answer. This is also my first time on this forum (or any forum, really) so I don't know all the ins & outs, etiquette, etc.  So please forgive me if I am stepping where I don't belong. I too, was looking for a solution for this issue.  I started to follow one of the suggestions & some how managed to end up in just the right place. Here is what I did and it worked for me so far.   

Open settings, choose Apps & Notifications.  Locate and choose Message+.  Locate and open App Notifications.  In there you should see Background Message Syncing.  Turn it off. 

Again, if someone already suggested this, I apologize. 

LISCAR39
Newbie

Thank you!  It too bad someone who actually works at Verizon couldn't answer the question.  Glad you had a clear answer.

 

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vzw_customer_support
Customer Service Rep

Liscar39 We are always here to help you. This is a community forum but we can always be reached directly on Facebook, Twitter, Chat, or by calling us. Is there anything else we can assist you with? DoloresK_VZW

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emanzella0311
Newbie

Did this ever get resolved?  I just started getting this last week after clearing out some cache from a few apps.

I have an MOTO Z.  Android 8.0.0

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imhooks
Newbie

Long press the notification. 

Click 'details'

scroll down to 2nd to last option 'background message syncing'

turn that off. 

Fixed

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naythor
Newbie

I have the same problem. It's been happening for about a week or two. I have a Samsung 9 with all updates.

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vzw_customer_support
Customer Service Rep

naythor, I can certainly understand the confusion that may arise from seeing syncing messages on your Messages+ app. Help is here. As 3Mothers has shared, have you turned off background message syncing? 3Mothers confirms the steps as follows: "Open settings, choose Apps & Notifications.  Locate and choose Message+.  Locate and open App Notifications.  In there you should see Background Message Syncing.  Turn it off." This user has confirmed that these steps have resolved her issue with the background syncing prompts. Please try this step, let and us know the results. Looking forward to hearing back.

 

Lorenzo_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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AZEqualizer
Enthusiast - Level 1

Saying that something is fixed just because you turn it off doesn't mean it is fixed. This is a problem that has show up on my phone since the update to Android 8.0.0 security Patch Aug 1, 2018.  The phone (even after rebooting) will go into mode "Syncing Messages-Temporary Background Processing Notification" and never leave this mode other than turning the background syncing off or rebooting - after a reboot  it comes back in a short period of time and never goes away

vzw_customer_support
Customer Service Rep

Sorry for any confusion, AZEqualizer. We know it's important to understand what's happening with your phone. What you're seeing on the phone is not a "mode". Android implemented changes to provide notification on your phone of service that are consuming background power on devices. This is why you see the notification since the update. Your phone is functioning as intended. By following Tidbits' steps on page one of this thread, you can learn how to disable the notification in the new Android environment. Does this help to clarify?

 

Eric_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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vzw_customer_support
Customer Service Rep

AZEqualizer

We don't want this to be an ongoing problem. Have you updated the software for the Messaging+ application? 

 

Lasina_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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mamak2
Newbie

I have a moto z force with Oreo with same nitification for several weeks. Resetting App fixed for a day or so. To fix permanently: press to open the notification on yr list of notifications> you will see a little switch to turn off > turn off > you will see a msg that you will no longer see these notifications

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KAEC43116
Enthusiast - Level 1

I had the same problem. I was able to hold down on the message and there is an off and on button. Switch to off. It was gone

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SamNote9
Enthusiast - Level 1

Did anyone ever figure out what it's syncing to? It's been on for 2 days. I know I can turn it off thanks to your helpful tips but what is it doing???

vzw_customer_support
Customer Service Rep

SamNote9, I'd be happy to help expand on this question. To help me with that, I need a little background information. Are you using Verizon Messages to synch your messages at all with another device (like a tablet)?

 

In addition to the ability the to synch to another device, VZ Messages are synching with the online backup for your messages. You can then view your messages in My Verizon if something happened with your device. Since it's a background process, the latest Android updates inform you when that occurs. Did I explain that okay?

 

John_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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REBELKITTY99
Enthusiast - Level 2

What do we need to do to turn off message syncing all together?

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vzw_customer_support
Customer Service Rep

We want you to have your wireless service setup as you see fit, REBELKITTY99. Thanks for the opportunity to assist today. Please click on the following link and review item number four under "Syncing Messages Across Devices": http://spr.ly/6587D4mZd

 

Chris_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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PEECHETTE
Enthusiast - Level 1

Not sure if you got this resolved or not but i finally found the easiest way for me...since there is no dismissing it, if uou press and hold the notification it will allow u to change that setting

DROYER26
Enthusiast - Level 2

Same question as SamNote9.  I can turn off the notification, but I am more interested in what is causing the synching that lasts so long?

vzw_customer_support
Customer Service Rep

Hello there, DROYER26! Thank you for reaching out to us today. We would be glad to help you in any way we can. Can you clarify further, what do you mean by same question as note 9? What exactly are you trying to sync? 

 

 

Rachel_VZW
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DROYER26
Enthusiast - Level 2

Sure.  I am not concerned about the stopping the notices.  I am concerned why it is synching.  An earlier post mentioned that it is synching to additional devices if you have them added.  I do not.  What is it synching to, and how do I stop if from synching.  I know how to stop the notifications.

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vzw_customer_support
Customer Service Rep

Thank you for clarifying,DROYER26. It sounds like you are speaking about Integrated Messages, which allows you to access Messages+ from another device like a tablet. Is this correct? Take a look at our Integrated FAQs page here: http://spr.ly/6588D45b2.

 

EricaG_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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