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Message + app crashing?
kenzie94
Newbie
‎12-08-2020 07:42 PM

I just redownloded message + on my iPhone and whenever I try to open it now it instantly crashes. I have never had this issue before. 

3 people had this problem.
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Re: Message + app crashing?
jav6
Champion - Level 3
‎12-09-2020 02:28 AM
@kenzie94 wrote:

I just redownloded message + on my iPhone and whenever I try to open it now it instantly crashes. I have never had this issue before. 

Have you tried uninstalling/clearing cache/clearing data and re-installing again?  What is the version of Message+ you're installing?

...Just another VZW customer...trying to offer some assistance...
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Re: Message + app crashing?
che6
Newbie
‎12-09-2020 11:22 AM

I have the same issue!

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Re: Message + app crashing?
vzw_customer_support
Customer Service Rep
‎12-10-2020 07:52 PM

Hello, kenzie94. The Message+ app is great, and we want to make sure you are able to use it. Have you since uninstalled it, then reinstalled it again? CourtneyM_VZW

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Re: Message + app crashing?
vzw_customer_support
Customer Service Rep
‎12-11-2020 11:28 AM

We certainly want to see you be able to enjoy the Message+ app on your iPhone. Does the App Store show any available updates? Have you tried removing and reinstalling the app once more? 

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