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Message + app using images without consent
HoldenCornfield

When I send messages to other users with message +, it's using an image from my phone it thinks is me. The issue is I've never set up a public profile, nor do I have a pic set up for my profile. Also, the image it's using is one of  the first test photos I took when I purchased  a new phone. That image was deleted from my device weeks ago. Any help in understanding how this happened is appreciated. Thanks.

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Re: Message + app using images without consent
vzw_customer_support
Customer Support

We want to be sure your Message + app is working the way it should HoldenCornfield. Let's see what we need to do to get this resolved. When did this issue begin? What model phone are you using?

RashadM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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