Message+ contact notification

Rich208
Newbie

I had set a contacts sound to Pixie Dust about a month ago. Well, its starting to grate on my nerves so I tried to change it. IT WILL NOT CHANGE. Setting it to default sound does not help. Setting it to a different noise does not help. Resetting all settings does not help. Mute the contact does not help. Deleting app cache does not help. Restarting the phone after changes does not help. Any and all combinations of the above does not help.

I am at the point where I may delete all data in the app which would likely delete all messages.


I seriously need help.

 

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2 Replies
vzw_customer_support
Customer Service Rep

 

I'm sorry you are having difficulty changing the Message plus notification sound. What device do you have? Can you change sounds for other apps? Have you attempted to use a different mesaging app?-Joe

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jav6
Champion - Level 3

@vzw_customer_support wrote:

 

I'm sorry you are having difficulty changing the Message plus notification sound. What device do you have? Can you change sounds for other apps? Have you attempted to use a different mesaging app?-Joe


Isn't the Message+ platform being discontinued and support terminated?

...Just another VZW customer...trying to offer some assistance...
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