Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Message + different message tones for everyone - not using default message tone?
epalor
Member

Hi,

I have a Galaxy S9+ with the latest software, etc. In message + app on the conversations tab I go to the three lines and I select customize. I go to the new message notification screen and my chosen sound is pizzicato. Now this is where things get interesting. This pizzicato tone doesn't get assigned to my contacts. When people text me the sound I get is the default verizon message alert.

Now I am not going to go into EACH one of my contacts and change the alert. **bleep**?

Also, I am able to assign individual message tones to my contacts and that works.

0 Likes
Re: Message + different message tones for everyone - not using default message tone?
vzw_customer_support
Customer Support

epalor

 

I personally keep in touch with everyone through messaging myself, so I understand the importance of getting this concern addressed. We will be more than happy to help.  Here is a link that will walk you through setting a tone for individual conversations in the message+ application https://www.verizonwireless.com/support/knowledge-base-203695/. Now if you are wanting to set a blanket tone for all of your messages that can be done through the settings of your phone, see here https://www.verizonwireless.com/support/knowledge-base-216774/.

 

EdwardL_VZW


If my response answered your question please click the  Correct Answer  button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes