Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Recently, my Message+ app on my Windows 8 PC stopped showing text messages I send and receive on my phone. I can still send messages from Message+ but that's it. Not sure what is wrong but would like to get it fixed. Help!
Let’s get your computer to show the whole conversation, MICHAN36. We may be needing to uninstall the software and reinstall it. However before taking that step, we’d like for you to remove and re-add the computer from your Verizon Messages Account:
https://www.verizonwireless.com/support/how-to-use-verizon-messages/#remove
then
https://www.verizonwireless.com/support/how-to-use-verizon-messages/#add
Let us know if this solves it.
Hi David,
I actually uninstalled and reinstalled Message+ from my computer before you wrote. It didn't immediately fix the problem but on the second day it suddenly worked again. I guess the reinstall must have fixed the problem.
Thanks for your response and I will reach out if I have more issues.
I had the same problem and tried the above suggested solutions, but it is still not syncing. I've tried the web and desktop apps on several computers, but the result is the same; my cell phone is receiving all text messages, but the web/desktop text apps are not. I've uninstalled and installed several time. I am very frustrated. Prior to this problem, I received all of the messages on each, but when i sent & received from the web or desktop app, they always appear out of order on my cell phone.
I'm at a loss.
Hello David,
I have the same problem and tried the above suggested solutions, but it is still not syncing. I've tried the web and desktop apps on several computers, but the result is the same; my cell phone is receiving all text messages, but the web/desktop text apps are not. I've uninstalled and installed several time. I am very frustrated. Prior to this problem, I received all of the messages on each, but when i sent & received from the web or desktop app, they always appear out of order on my cell phone.
I'm at a loss.