Message + doesn't send GIFS to some people
STEWSTEW8282
Enthusiast - Level 1

Literally sent the same GIF to 3 people. 1 person message always fails. What the hell Verizon.

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3 Replies
Tidbits
Legend

Are 2 of them on Verizon and one isn't.

When sending photos or anything to another carrier the limit per item is different.  So sending a 1.6mb gif for example when compressed on Verizon it will be possibly .9mb, but outside the compression could only got to .6mb which is more than allowed and it will fail.

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STEWSTEW8282
Enthusiast - Level 1

Success on Verizon

Fail on Sprint with warning failed triangle

Success on AT&T

Fail on TMobile, no failed triangle, says sent but confirmed not received.

That makes no sense at all.

Tidbits
Legend

AT&T limit is 1MB incoming and outgoing seems doesn't matter if internal or not.

Sprint limit is 300kb from outside servers.  So if they can't compress it far enough it doesn't get delivered.

T-Mobile is the same as Sprint

Internal(same carrier to same carrier) has higher limits, but as soon as it leaves their network the numbers are generally lower.


Try sending a photo and if it compresses and they get it then have them look at the details of the photo to see it's maximum size limit.  Then check the gif size, and I am pretty sure any gif over 1.5mb in size never compresses well.  Sometimes it removes frames to make it fit the limit when it does get received.

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