Message+ for Windows only showing sent texts, no received texts.
wvh325
Newbie

This is a personal computer w/ Windows 7. I've checked all the settings I can find and made no difference.  Is this a known issue?  Any fixes, or troubleshooting tips?  I have tried reinstalling.  Thanks.

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vzw_customer_support
Customer Service Rep

wvh325,

Thank you for reaching out to us. We certainly want to make sure that you are taken care of here. Is this a desktop or laptop?

NicoleT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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wvh325
Newbie

Hi and thank you for responding to my issue. I have tried installing the Message+ app on a desktop w/ Windows 10 Enterprise, as well as a laptop w/ Windows 7 Pro (x64). The issue is the same, is it possible that it is a setting on the phone or my account?

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