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Message not working over wifi
LawtonNH
Enthusiast - Level 1
โ€Ž08-19-2016 12:42 AM

Messege+ used to work fine over wifi but suddenly stopped receiving texts over wifi on a droid turbo 2.

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โ€Ž08-19-2016 01:10 PM

Hello,

This issue typically happens when the app updates and accidentally loses the ' wi fi token'.  Please follow the steps below to resolve that issue. If it does NOT fix the issue, please let me know.

RE- RESET WIFI

To reset wifi texting: turn data ON. Launch Verizon Messages> Main Menu> Settings โ€“ under Integrated Messaging , select 'Unsubscribe'.  Wait a few seconds. Then re-'Subscribe' to Integrated Messaging. Once you receive and activate the security code, select โ€˜Restore messagesโ€™ in Main Menu and then turn off data to use wifi.

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