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Message+ not working since Oreo update
jen7682
Member

My Samsung Galaxy S7 did the Oreo update on Friday. It worked fine Friday and Saturday morning. Then randomly Saturday afternoon my Message+ app stopped showing notifications or making any sounds when texts are received. The only way I can tell when I'm getting a text is by turning on the selection to have the notification appear in the status bar which I can't stand. Please advise how I can fix this, it appears I'm not the only one having this issue after the update.

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Re: Message+ not working since Oreo update
vzw_customer_support
Customer Support

jen7682, I know the importance of ensuring your message notifications are working as they should. Sorry that you've been experiencing this. You've reached the right place for help. Can you please reset the Messages + application by clearing Cache and Force stopping the application? Here are the steps. https://www.verizonwireless.com/support/knowledge-base-203662/. https://www.verizonwireless.com/support/knowledge-base-203568/. Once this is done, please restart the phone. Be sure to keep us posted on your results. 

 TanishaS_VZW
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