When I go to Message+ on the web at https://web.vma.vzw.com/vma/web2/Message.do
Often it keeps on automatically reloading over and over again and I cannot send any messages. My only recourse is to logout the account at https://www.verizonwireless.com/ then close the web browser and re-open the browser and login back in. It's almost maddening to do this almost every time I need to check my text messages on the web. This is a very bad user experience.
These details are helpful, Bryanator. Have you been able to successfully use the Messages+ web page successfully in the past? Have you tried using another computer to verify if you experience the same issue?
LorenzoP_VZW
Yes, it used to work in the past. I have not tried it on other computers -- I need it to work on this one (work computer).
Has Verizon discontinued the Message+ app from the Windows Store? I've used it on several computers in the past couple of years including my one here at work, but just the last couple of days I've gone searching for it in the store and it never pops up when I search "Message+" "Verizon Message+" or any kind of variant.
Have you been able to check with your workplace to see if they have any restrictions set? Some workplaces do set restrictions on certain websites or applications to be used on work computers.
AnnaG_VZW
It's not just work, and it's not an inability to install per corporate policy (though I do have it installed on my computer here at work). I've searched for it from home here and at the office and it just never shows up in the store. See for yourself! If you can still find the app available in the Microsoft/Windows Store let me know how you did it, cuz I'm just not seeing it at all.
https://www.microsoft.com/en-us/p/verizon-messages/9wzdncrdcsnz?ocid=AID2000142_aff_7593_1243925&tdu...
I get error that Verizon Messages is currently not available. I assume they took it down, and it no longer works with windows 10 from what i remember.
GeorginaG_VZW
This was reported a YEAR ago and I'm having the same problem today. I'm a web programmer, and have to say, Verizon has some of the least user-friendly UX programming I've ever seen.
I was using their messenger app for Windows - but of course, they've removed it from the App Store, so when I re-setup Windows 10 on my office PC, it's no longer available - been trying to use the web app, but the above problem makes it almost totally unusable.
With all the tons of $$$ Verizon has, you'd think they'd spend some of it to research and conclude the - very common sense - effect of such a frustrating experience for their customers does not reflect favorably for their company. Alas, like so many other behemoths, Verizon obviously doesn't care about maintaining a positive experience in ALL their apps.
Dear Verizon,
The web based Messenger + App DOES NOT WORK!!!!!
I know you know this because you have been told this for the last year plus, yet you refuse to fix would should be a quite fixable problem.
Texting has become mainstream business communication and for you to not support it in all of it's user platforms is beyond me. The UI is poor to start with, but if it would at least work I could garbage through it. It does not work.
I'll make a deal with you: you pay may me my hourly rate for my time that you waste and I will feel better about paying your wireless fees. Better yet, FIX THE APP! Better yet, give us back the stand alone Windows program, or Win 10 App.
I've been having this same issue. I've read through all 7 pages of this forum and I'm realizing that Verizon is a joke. They keep missing the point of what people are saying and keep saying the same thing over and over again, which does absolutely nothing for anyone. It's apparent that the agents are trained to read off of cards when certain issues arrive, and when 2 or 3 dozen people tell them that that solution did not work, the agents protocol is to just stick to reading the same card over and over again. They should just stop making any posts until they solve this issue with the web developers, because it's just making them look more and more like blockheads.
If everybody having this Message+ web access issue emailed the Verizon Messaging Team at verizonmessages at verizonwireless dot com then maybe we would get some response.
I've had this same issue on and off for over a year as well. It has worked reasonably well for a few months and I thought maybe Verizon had found the bug. Win 10 just completed an update and here we go again. I'm getting dizzy with the restarting. Yes, I cleared cache and cookies. After reading all 7 pages, I opened several tabs in both Edge and Chrome. That seemed to tame it at the moment. This is a repeat issue over the last year. I have called, emailed, posted messages on another thread. Zero improvement. I have to admit I did get a chuckle from the verizon response asked the user to take their device into the store. I'd like to see the faces of the store clerk if I took my desktop computer, monitor, keyboard, and mouse into the store.
Verizon - please add me to the list of customers have the constant refresh issue. Chrome and Edge.
this seems never ending!! Over 1 year an no solution. I keep having to close browsers CHROME, FIREFOX, OPERA...THEY all have the same issue. Clear the cookies....restart. Nothing helps. Really verizon??? Get your programmers in order here. If this doesn't get resolved I will have my business account switched over to TMOBILE. They seem to be on top of things.
Happening to me too. Generic Chrome install, no plugins, Win 10.
So hit-and-miss as to whether this thing works right or not.
I did used to use the Windows App. Yes, it froze from time-to-time too--maybe once a week--but they've taken that down from the Windows Store so I cannot install on my new computer. 😞
Wish there was a published API I could use in my own app.
@jeffreytk wrote:Happening to me too. Generic Chrome install, no plugins, Win 10.
So hit-and-miss as to whether this thing works right or not.
I did used to use the Windows App. Yes, it froze from time-to-time too--maybe once a week--but they've taken that down from the Windows Store so I cannot install on my new computer. 😞
Wish there was a published API I could use in my own app.
The Win10 desktop app was removed from the Windows Store but the old v1.0.17.0 .EXE file has been available via Dropbox in previous posts.
do you happen to have the link for this dropbox please? Thanks
@vanusa wrote:do you happen to have the link for this dropbox please? Thanks
https://www.dropbox.com/s/biatyb1m6egwx1t/Win10%20Message%2B%20v1.0.17.0.exe?dl=0 is the link for a copy of the old Win 10 Message+ app v1.0.17.0 .exe file.
Hello, dealing with Message+ issues can be frustrating, especially if this has been happening for over a year. The last thing we want is for you to switch. What recent changes have you made? Does the app have a any pending updates? Aside from the reloading problem, any other issues?
GilbertoL_VZW
It is the same problem EVERYONE has been having. No matter what browser we are using. It keeps reloading the page. Msgs wont get sent out. Read the communities complaint and you will see. This is ridiculous that we have to keep saying the same thing over and over again for over a YEAR! Fire the engineer who build this tool cause he is an blockhead.
What do you mean by "does the app have pending updates?" How would a browser have any pending updates? With the browser, we log in each day, so I don't see how there would be any pending updates.
Download the desktop app -------
Go to the web app ---- ********This is the one we are using that is NOT working! *********
TKDIRK1, apps update too. We want to ensure that we don't leave any stone unturned while providing troubleshooting assistance for you. To view the app version for the Message + app:
1. Please access/open the app.
2. At the top of the app in the left-hand corner, please tap the three horizontal lines.
3. Once you've completed that, please scroll down to the bottom of the app and tap "Settings."
4. You should now be able to view the Messages + app version at the very bottom.
Please share the app version with our team. - RobertC_VZW
Start a new topic or ask questions in the open forum.
