Message plus on OnePlus 8 double notifications one message
renfest
Newbie

I have been getting double notifications but one messages my message plus app on my OnePlus 8 I have clear cache cleared storage uninstalled it reinstalled it and I'm still getting double notifications but one message 

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vzw_customer_support
Customer Service Rep

Seeing double notifications can be alarming, renfast. We're here to help. I understand you're using a OnePlus 8 device & it's happening with all messages except one. To gain clarity, do the double notifications appear with Message+ & a different messaging app, or just Message+? When did this issue begin?  Is the message Plus app currently up to date? 

 

KiaH_VZW

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renfest
Newbie

no it is only happening on messenger plus I cleared out cash I cleared out storage I uninstalled messenger I turn my phone off turn my phone on reinstalled it and I'm still getting the same issue this has been happening for over a week I've gotten no help through Verizon tech or anything my Facebook Messenger is not connected to my messenger plus so that's not an issue

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vzw_customer_support
Customer Service Rep

That is certainly curious. If you set a different app as default, do you only get one set of notifications?

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renfest
Newbie

My messenger plus is the default messenger so just set another one as a default doesn't make any sense to me

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renfest
Newbie

I had gotten a replacement phone and after a a few week it started again double text notifications one message

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acraftylady2
Specialist - Level 2

If it's a samsung phone test out the stock samsung messaging or if LG phone try LG messaging.  That might tell you if messaging plus is the problem. 

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renfest
Newbie

It's a OnePlus8 not Samsung or LG

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acraftylady2
Specialist - Level 2

Try a different messaging app in any case to see what happens. 

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renfest
Newbie

There is no other one I would want to use  and FB messenger is not an option for work related stuff

 

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vzw_customer_support
Customer Service Rep

renfest, can you tell me if you are using the text app that came with the phone or did you add a third party app? -Dolores

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renfest
Newbie

Message Plus that came with the phone

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renfest
Newbie

Messenger plus that came with the phone

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acraftylady2
Specialist - Level 2

Ok if it's a message plus problem most likely have to live with it.  So many complaints about message plus and problems so dont get the appeal of it.  I use the stock samsung  messaging app and not one issue. 

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vzw_customer_support
Customer Service Rep

Oh no! This is certainly unusual and I'm happy to help. As you mentioned a OnePlus 8 phone, do you know if CDMA-less provisioning has been enabled on your phone? -Lorenzo

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