Message+ queued
kgoldnorwalk
Enthusiast - Level 2

Like others, I have an intermittent 'queued' status in message+. It happens on both cell and wireless connections.

It seems like the problem has existed for a decade.  Anyone have a work around?

8 Replies
jav6
Champion - Level 3

@kgoldnorwalk wrote:

Like others, I have an intermittent 'queued' status in message+. It happens on both cell and wireless connections.

It seems like the problem has existed for a decade.  Anyone have a work around?


What make/model device are you having the issue on?

...Just another VZW customer...trying to offer some assistance...
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kgoldnorwalk
Enthusiast - Level 2

Galaxy A14 nearly new.

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vzw_customer_support
Customer Service Rep

Oh, no! Dealing with messaging issues can be frustrating, especially if It's affecting your Message+ service. Verizon is here to help.

 

For more info check out our Message+ FAQs: https://www.verizon.com/support/verizon-messages-faqs/.

 

We sent you a Private Note, please review at your earliest convenience.

~Gilbert

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kgoldnorwalk
Enthusiast - Level 2

I did not receive a private message.

I was hoping for a better answer than "messaging can be frustrating." It's 2023, this software should work.

KH-OrnEsh
Moderator Emeritus

To see private messages sent to you, please click on  the envelop at the top right of the page.  

 

Screen Shot 2023-03-08 at 8.39.38 AM.png

 

To respond to the message, scroll all the way down to the "Reply" box.  

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kgoldnorwalk
Enthusiast - Level 2

I don't have that screen. Next to sign out, there's an icon of a box with a semicircle on top.  Next to that is a heart.

So maybe just send me the message.  That would be more efficient.

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vzw_customer_support
Customer Service Rep

We want make sure that you receive the best possible assistance, Please tell us, are all apps and software up to date? Do you experience any issues with other messaging apps? ~Geo

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kgoldnorwalk
Enthusiast - Level 2

I have message+ 9.4.9.  Is that up to date?  The play store page doesn't give the version, unfortunately.

I also have Messages by Google, but I don't use it because it requires cell service.  It does not work on wireless.

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