Message received stuck with "download" button which does nothing.
Enthusiast - Level 2

Have a message stuck with a "Download" button.  Can't delete that message, can't download it. Can't send any more messages to that person!  Is there a way out of this rat hole?

Labels (1)
Re: Message received stuck with "download" button which does nothing.
Customer Service Rep

Hi pajallen, having a message about a stuck download is no fun. I understand the importance of being able to delete the message and let me help find a way to fix this so you can resume sending messages to that person. What kind of device are you using? Are you using the stock messaging app that came on your device or a 3rd party app? Please share  some details so we can work on a solution.
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!