Jakeroberts, please know that our goal is to assist, not stall. To do so, we do have to ensure that we have all of the details. Do you recall adding any new apps, games or software to the phones before this began? When going to your Settings, Apps, scrolling down to Message + and then viewing the version at the bottom, what do you see? LorenB_VZW If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
