Message+ stops working
surferg1rl
Enthusiast - Level 1

When I open my Message Plus app, it says Message+ keeps crashing.

 

I have a Galaxy S10e

I tried uninstalling\reinstalling the app

I cleared the cache

 

Still not working

17 Replies
Psickal09
Enthusiast - Level 2

Multiple people are having this problem 

vzw_customer_support
Customer Service Rep

We're glad to see that your Message+ app is working properly now. It is not necessary to take any additional steps at the moment. We would strongly recommend checking constantly for any updates available so that you can make sure no additional issues are experienced in the future. 

GeovannJ_VZW

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Seifer2322
Enthusiast - Level 2

youre not alone southcarolina here same issue . as well as my father and brother

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remo032
Enthusiast - Level 1

So does anybody have a fix?

 

vzw_customer_support
Customer Service Rep

It worries us to see that your Message+ app is crashing on your device. We definitely want to make sure that we help you fix this issue. Please update all the apps on your device. After that, please power off your device for 2 minutes and restart it once again.

GeovannJ_VZW

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csiebass
Enthusiast - Level 2

I am having the same problem today

 

Uninstall/ installed

 

no worky....oh my

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Tamas6349
Enthusiast - Level 2

I'm in SC as well and I'm unable to open my messages

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vzw_customer_support
Customer Service Rep

It's definitely worrying to see that you're unable to open messages on the Message+ app. We definitely want to make sure that we help you fix this issue. Please update all the apps on your device. After that, please power off your device for 2 minutes and restart it once again.

GeovannJ_VZW

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khris-E
Newbie

same problem.  Mine won't open, but my husband's works.

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vzw_customer_support
Customer Service Rep

Thanks for reaching out to us khris-E. We want you to be able to use your messages with no issues. I see that you posted this two days ago. Are you still having the same issue? If so, what is the make and model of your device? Thanks in advance.

RosanneM_VZW

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Jumper1532001
Newbie

I'm in Texas and mine stopped working a little while ago

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csiebass
Enthusiast - Level 2

Oh my, I use this for work....still not working

...Verizon... what are you doing

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csiebass
Enthusiast - Level 2

Looks like Message+ was updated yesterday on my SAMSUNG S10e....

Does Verizon even monitor this site..... No update from them at all

 

SJArmyWife
Enthusiast - Level 1

App worked fine until a few hours ago. I uninstalled, cleared cache and data. Now in order to read incoming messages, I have to hold the app icon, click on sender's name just to read messages. I have a Note 8 and can't find any solution. Hope this gets fixed quickly. 

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arsheff1311
Newbie

I am also having the same issue on my Samsung Galaxy 8s as of about an hour or so ago in Texas.

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Mello1972
Newbie

In Mass, it stopped working for me a few hours ago. I have a Note 8.... glad to see it isn't just me. Hopefully Verizon gets this fixed ASAP.

 

 

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vzw_customer_support
Customer Service Rep

It's definitely worrying to see that your Message+ app is crashing on your device. We definitely want to make sure that we help you fix this issue especially because you already took several troubleshooting steps. Please update all the apps on your device. After that, please power off your device for 2 minutes and restart it once again.
GeovannJ_VZW

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