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Message update: Now I cannot send MMS
RHooper227
Member

I tried sending a MMS (picture) using Message + today and it keeps failing.  Says account suspended,  then continues to say something about my mobile number does not support MMS.  Everything worked ok before these updates, even updated again today.

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Re: Message update: Now I cannot send MMS
tikibar1
Sr. Leader
Sr. Leader
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Re: Message update: Now I cannot send MMS
agw123
Member

Same issue here. 

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Re: Message update: Now I cannot send MMS
mathursan
Member

@agw123 - Are you using Message+ 6.4.4 ?

Are you able to send MMS using any other messaging app as your default messaging app  ?

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Re: Message update: Now I cannot send MMS
agw123
Member

Yes other messaging apps work.

The issue is related to 6.4.x of Message +

I backed out to 6.1.3 and its fine again

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Re: Message update: Now I cannot send MMS
vzw_customer_support
Customer Support

RHooper227 messaging is how I communicate. Let's make sure yours are flowing as they should be. Let's take a closer look. I have sent you Private Message to begin.

RosanneM_VZW


Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Message update: Now I cannot send MMS
vzw_customer_support
Customer Support

agw123, we don't want this to be an ongoing issue for you. Are you connected to our cellular data network or Wi-Fi when you have this group messaging issue?


LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Message update: Now I cannot send MMS
RHooper227
Member

Both

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Re: Message update: Now I cannot send MMS
RHooper227
Member

How do you back up a version?

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Re: Message update: Now I cannot send MMS
RHooper227
Member

Yes,  I switched to Samsung messaging app and no issues.

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Re: Message update: Now I cannot send MMS
tikibar1
Sr. Leader
Sr. Leader

Yet another update to the app:

Verizon Messages - v.6.4.5

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