Message+ update

[gr8aussie]

Message+ will not update to its current version. Play store says it is not compatible with my device.  I know it is because I was just using it.

Droid Tue o Android 5.1

[vzw_customer_support]

gr8aussie,

Let's get those messages flowing agian.Were you able to try completely removing and re-adding the application? If not, that's the first thing you'll want to do. If the application won't allow you to do a total removal, you'll want to just uninstall all the updates, power off for a few minutes, then power back up and try again. Let us what happens when you give those steps a try.

EricW_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[#3]

Hi gr8aussie

RE -  'not compatible'  error message 

If you are still having this issue, or if it comes up again, please follow these steps:

Go to Application Manager> Select Google Play Store – Select ‘Clear Data’.  Try the update install again.

If you need more assistance, just let us know.

THANK YOU,

ALIE @ VERIZON MESSAGES