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Message+ win64 (app locking me out though I own the mobile number)
t_h_arner
Member

Greetings! I wanted to share some my last est interactions with the Message+ App. I am an new VZ iphone 13 MAX user $$ (previous was a iphone 7 plus), I have had numerous problems authenticating to my PC Messaging app just recently . -- I have used the app for a few years and am a fan this service. ---   For some reason the app makes you re identify your PC ever once in a while for security. It has worked in the past, but now everytime I use a code sent to me on my fone it gives me an error. It's locked the service has locked me out. I tried multiple times on multiple machines  -- I can not perform MFA authentication using a security code on my two PC's. I don't have access to my phone a part of the day so the computer application is very convenient and is a must for me. I deal with Multiple Verizon accounts Biz, fios and mobile. I am stuck. I depend on the app to comms with the outside world when I am at work!   tom frustrated message+ user. I tried reinstalling on one machine with no luck. (tom) Frustration!!

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Re: Message+ win64 (app locking me out though I own the mobile number)
vzw_customer_support
Customer Support

t_h_arner, we're so very sorry that you're having all this trouble with the message app on your computer. We want to do all that we can to help you. Please take a look at this page here https://www.verizon.com/support/knowledge-base-203105/  Does this infomation help?  -Alicia

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Re: Message+ win64 (app locking me out though I own the mobile number)
t_h_arner
Member

No this did not help - I have downloaded and reinstalled - The pin process to login to the app will not work . Consistently!! this is bugging me I am a new ifone max user.

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