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Ginger3139
Member

I just got a new Motorola one 5G UW. I can receive text messages from everyone except my husband. I have looked through everything I know to look through to find out why his messages are being blocked to me. He receives my messages just fine. What can I do!?

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jav6
Leader

@Ginger3139 wrote:

I just got a new Motorola one 5G UW. I can receive text messages from everyone except my husband. I have looked through everything I know to look through to find out why his messages are being blocked to me. He receives my messages just fine. What can I do!?


Is he on the same account as your phone or a different service?  What make/model phone does he have and what messaging app is he using?  Are you both using WiFi calling or cell data service?  Did his number get transferred from another service?  

...Just another VZW customer...trying to offer some assistance...
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vzw_customer_support
Customer Support

We know being able to communicate with your husband is essential, Ginger3139. We can certainly help with this. What model of phone is he using? *Zaak

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