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Message+
doctrbob
Member

My Message+ desktop apps on two computers have popped up like I have never used them before and says Let's Get Started.  I then asks me to click and send a verification text to my cell phone and enter the Security Code.  I gett the text,but the Security Code keeps failing (Invalid Pin...) when I enter it so I am not able to log on.  Not sure what to do and can not seem to fingf the Desktop App to re-download to Windows.  Please advise.  Thank you

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Re: Message+
RobertMP
Member

I have a similar problem, except I am not getting the code at all.

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Re: Message+
vzw_customer_support
Customer Support

@doctrbob ,

It's great to know that you're using Verizon Messages. What is the operating system on these computers that you are using?  -Russell

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