Message +

[#1]

I have a new Samsung Zfold 3, swapped for my broken zfold 3.

In message + when I read a message on my old phone the heading switched from BOLD to regular text. On my new phone it does not.

I found it very helpful that I could choose not to read a message when busy if I wanted and tell quickly later which ones I hadn't read.

Am I missing a setting somewhere?
Thanks  

[vzw_customer_support · Accepted solution]

Great question! By default, unread messages in vertical view show a blue dot to the left of the message, but do not appear in a bold typeface. If you'd like messages to display in bold when using Vertical View, navigate to Options|Preferences > Display > General and select the checkbox for "Bold Unread."

~Ivone

[vzw_customer_support]

Hello! Please let us know if those steps helped. If you have other questions, we are just one message away. Have a nice day!

~Maria

[#4]

Thanks for the help! But I still don't have the answer...

I cannot find 

Options|Preferences > Display > General and select the checkbox for "Bold Unread."    

Is this in Message+, phone settings?? Where?

[vzw_customer_support]

Thanks for trying to find it. Have you recently made any changes to your phone's font? For example, making the text larger or something like that? We can also try clearing the app cache. Here are steps for doing so: https://www.verizon.com/support/knowledge-base-238663/ ~Jesse

[vzw_customer_support]

Good afternoon, courtesy follow up regarding your Message+ dilemma. Reaching out to ensure everything is good to go. Let us know if the steps helped.

Remember, we are always here for you. ~Gilbert

[vzw_customer_support]

Hello, just checking in to see if those steps helped with your Message+. Please feel free to reach out should you need further assistance.

-Lauren