Could be a response from a server was not accounted for nor handled properly in the app software. Did any of you submit reports (crash reports)?
Magic - just checked again a few minutes ago, and mine now works. Reloading all text history, but it works.
So now my question is..how do I get my text history back? Everything was wiped out.
AudiKris, we are sorry to hear that you are experiencing issues with your messages. Updates certainly can have some speed bumps. As we have received feedback, changes were made to correct this issue. Please let us know if the application is still crashing.
LorenB_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Thank you for reaching out to us regarding this, JCotrel. We are here to help. It seems message plus is working properly for some customers in the thread. To confirm, is the issue still occurring on your Apple devices? What changes have occurred with the phone? (software update, setting changes, etc.)
Crewsmallz, thank you for starting this thread. I would also like to ask how is message plus working for you at this time? Please keep us posted.
JaimeG_VZW
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LasinaH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
cortd9810,
I'm happy to read that the issue with the messaging app is now working!
Crewsmallz,
I'm here to help! Making sure that your messaging app is working as it should is our goal. A few other community members have stated that this issue has started to work again. Is yours working again as well? If not, I just want to gather a few other pieces of information to this puzzle. Does the app crash the minute you try to open it up or does it crash when you are in the app? What model iPhone do you have? Does the regular message app work on your phone & are all other services on your phone working; such as calls & data?
AliciaS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
