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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Messages+ app doesnt give notification sound when conversation is open
Bfks4v8
Member

My Message+ app used to give a notification sound WHENEVER I got a twxt but recently it stopped giving a sound if I have the conversation open when the text comes in.  How do I set to to ALWAYS give a sound wether or not the conversation is open?

 

 

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Re: Messages+ app doesnt give notification sound when conversation is open
vzw_customer_support
Customer Support

I understand the importance of making sure you are able to hear the sound notification when receiving a text. Let's work to get to the bottom of this. What make and model device are you having issues with? What happens when you receive a text? 

JustinB_VZW

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Re: Messages+ app doesnt give notification sound when conversation is open
emuna8931
Member

I'm having the same problem if I'm allowed to add to this conversation.

I have a Samsung Galaxy S7. If I leave a conversation up and that person replies to my text, there is no sound. Mine started happening recently as well.

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