Messages+ app not allowing me access on Mac after upgrading to a new phone
adannin
Enthusiast - Level 2

I recently upgraded my Samsung Galaxy and the Verizon Messages+ app stopped working. So I uninstalled on the Mac and re-installed. Now when I try to get the app working again by having a code sent to my phone to verify my number I get a Internal Server Error.  Any suggestions? I am running Catalina on my Mac.

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vzw_customer_support
Customer Service Rep

We're sorry for all the issues you're encountering with the Verizon Message+ app. Have you tried uninstalling the application, clearing cookies and re-installing? 

~Ivone

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adannin
Enthusiast - Level 2

I have and didn't work.

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vzw_customer_support
Customer Service Rep

Thank you for that information. Is the Message+ app working on your phone correctly?  ~Peter

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