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Messages from Russian and European mobile operators
350D
Member

Hello!

I'm have switched to Verizon from AT&T and now i can't receive international messages from my friends from Russia and Estonia.

I have checked this list - http://businessportals.verizonwireless.com/international/Text_Messaging/view_all_countries.html

and i can find only few mobile operators names in Russia. No BEELINE, no MEGAFON, no TELE2 in this list - this is a major mobile operators in Russia (wiki link).

For Estonia - only EMT supported??? EMT - most expensive operator in Estonia, and atleast 2 another operators available in Estonia - ELISA, TELE2.

Well, all settings on my iPhone checked twice, few hours spent for support calls, network settings reset, restart etc, operator from tech team can see all messages in line but i can't receive them because Verizon didn't support other operators.

How you can fix this issue and when?

Labels (1)
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Re: Messages from Russian and European mobile operators
tikibar1
Sr. Leader
Sr. Leader

This isn't Customer Service, but a customer-to-customer forum; have you contacted Customer Service?

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Re: Messages from Russian and European mobile operators
350D
Member

Sure, two times already, and as i describe - tech guy can see that all messages from my friends waiting in line (buffer) and Verizon can't handle this messages because no contract between Verizon and BeeLine for example.

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Re: Messages from Russian and European mobile operators
tikibar1
Sr. Leader
Sr. Leader

Sorry, my coffee apparently hasn't kicked in.    I hope you get this remedied to your satisfaction.

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Re: Messages from Russian and European mobile operators
budone
Sr. Leader
Sr. Leader

If they don't have a contract, then there is not much that can happen.

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