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Hello!
I'm have switched to Verizon from AT&T and now i can't receive international messages from my friends from Russia and Estonia.
I have checked this list - http://businessportals.verizonwireless.com/international/Text_Messaging/view_all_countries.html
and i can find only few mobile operators names in Russia. No BEELINE, no MEGAFON, no TELE2 in this list - this is a major mobile operators in Russia (wiki link).
For Estonia - only EMT supported??? EMT - most expensive operator in Estonia, and atleast 2 another operators available in Estonia - ELISA, TELE2.
Well, all settings on my iPhone checked twice, few hours spent for support calls, network settings reset, restart etc, operator from tech team can see all messages in line but i can't receive them because Verizon didn't support other operators.
How you can fix this issue and when?
This isn't Customer Service, but a customer-to-customer forum; have you contacted Customer Service?
Sure, two times already, and as i describe - tech guy can see that all messages from my friends waiting in line (buffer) and Verizon can't handle this messages because no contract between Verizon and BeeLine for example.
Sorry, my coffee apparently hasn't kicked in. I hope you get this remedied to your satisfaction.
If they don't have a contract, then there is not much that can happen.