My phone will not work with the app so I have to use messaging on the website. So I did everything thing was going fine till one day I looked at my phone and had not received any text in weeks. I called tech support ended up sending me a new phone still nothing. One day online sending a text on my pc I accidentally deleted my number from vzw text website 2 minutes later my phone worked started getting back texts and new. I do not know why my messages did not sync and get to my phone. So I am done with texting online. Just wanted to notify people.