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Messages not sending/receiving
kliu002
Member

I have message+ installed on my IPhone 7+ (a separate device).

It used to work perfectly, but for a little while not trying to send or receive messages would get stuck until I close and reopen the app and refresh it.

(This happens where some messages wouldnt send until hours later)

Now, I am not receiving any notifications when I get a text until I open and reopen messaging app, and then it will update with any texts I've received since I last opened it.

This is very frustrating!

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Re: Messages not sending/receiving
vzw_customer_support
Customer Support

kliu002-

We certainly want your messaging app to work without any issues. When did this issue begin? Has there been any recent change such as a software/app update before this issue began?

CarmenT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Messages not sending/receiving
kliu002
Member

It's been going on for a while now maybe a couple months?

But the issue where the app isn't updating at all has been happening for a

week or so - there might have been an update i'm not sure.

If i uninstall and reinstall will i lose all my messages?

On Thu, Apr 6, 2017 at 10:54 PM, vzw_customer_support <

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