Messages+ on desktop Chrome does Not show my Google Contact Labels (aka Groups)
peterjack
Enthusiast - Level 1

New Messages+ user here...

When I search for recipients, Messages+ on PC Chrome does Not show my Google Contact Labels (aka Groups). (But Messages+ Android app does show them.) 

What is the fix?

Thank you.

0 Likes
Re: Messages+ on desktop Chrome does Not show my Google Contact Labels (aka Groups)
jav6
Champion - Level 3

@peterjack wrote:

New Messages+ user here...

When I search for recipients, Messages+ on PC Chrome does Not show my Google Contact Labels (aka Groups). (But Messages+ Android app does show them.) 

What is the fix?

Thank you.


I think Message+ for desktop uses the Verizon Cloud for contacts.  The groups may not be backed up to the Verizon Cloud, only contacts.  Not sure if exporting contacts from phone to .vcf file and importing to Verizon Cloud contacts will include the groups.

...Just another VZW customer...trying to offer some assistance...
Re: Messages+ on desktop Chrome does Not show my Google Contact Labels (aka Groups)
jav6
Champion - Level 3

@jav6 wrote:

@peterjack wrote:

New Messages+ user here...

When I search for recipients, Messages+ on PC Chrome does Not show my Google Contact Labels (aka Groups). (But Messages+ Android app does show them.) 

What is the fix?

Thank you.


I think Message+ for desktop uses the Verizon Cloud for contacts.  The groups may not be backed up to the Verizon Cloud, only contacts.  Not sure if exporting contacts from phone to .vcf file and importing to Verizon Cloud contacts will include the groups.


Exporting contacts from my moto z4 phone to .vcf and importing to My Cloud contacts in Verizon Cloud does NOT include the groups showing on my phone.

...Just another VZW customer...trying to offer some assistance...
Re: Messages+ on desktop Chrome does Not show my Google Contact Labels (aka Groups)
vzw_customer_support
Customer Service Rep

Hello!  Thanks for reaching out to us.  We understand that you are having service issues. We are more than happy to assist.  Please send a PM for further assistance.  *Jerina