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Messages+ on tablet stopped syncing
mama23dogs
Legend

Ive been using the tablet successfully for almost a month, but suddenly the tablet isn’t working. It didn’t send a scheduled message.  It won’t sync with the phone.  Power cycled the tablet, but still not working.  Going on day 5.

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Re: Messages+ on tablet stopped syncing
mama23dogs
Legend

Signed in on the website and it’s working again. 

Baffled why it stopped. 

View solution in original post

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Re: Messages+ on tablet stopped syncing
mama23dogs
Legend

Signed in on the website and it’s working again. 

Baffled why it stopped. 

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Re: Messages+ on tablet stopped syncing
vzw_customer_support
Customer Service Rep

mama23dogs, we completely understand the importance of being able to use your Message + application on your tablet. Let's go ahead and take a closer look into this together. Have you recently performed any system updates on your tablet or device? Is Message+ fully up to date?

 

JoseL_VZW

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Re: Messages+ on tablet stopped syncing
mama23dogs
Legend

Signing in again resolved the problem.   There should be a way to sign in from the App, but no.  Had to sign in on the website

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