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When I use the Windows 10 desktop app, messages I send do not synch to my phone's internal messaging app. Is the only way around this to use the Messages+ app on my phone? The app is a little buggy, so I'd rather not have the app be the only place where my messages are stored.
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SomewhereOutThere,
Using Messages+ should be a breeze. What concerns are you having? Messages can sync to your device, or you can choose for the messages to remain unsynced. Here's a link with more information. Reference #1 under troubleshooting: http://spr.ly/6589D1r25
KatiM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Thank you for the link, but that didn't help me. The issue is when I send a
message from my phone, that same message will appear in the app, but if I
send the message from the app, it won't appear on my phone. On my phone, I
only see the messages I receive.
On Wed, Dec 6, 2017 at 3:51 PM, vzw_customer_support <
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Hi, I never got resolution to this issue and it is still a problem. The link originally provided sent me to information about subscribing and unsubscribing form integrated messages, which doesn't appear to be an option in setttings any longer. What should I be doing to get this to work?
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We understand that you'd want to take full advantage of everything the Messages+ service has everything to offer. Especially, the syncing. It's such a valuable tool. We're very happy to help out! To use the cross device syncing, you'll need to turn on "Integrated Messaging". You can do this by following the information at #3 here under "Syncing Messages Across Devices": https://www.verizonwireless.com/support/verizon-messages-faqs/ Once Integrated Messaging is enabled, this will begin to work for you. Does this information help?
EricW_VZW