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Messages+
Mariana5962
Member

How do I save my messages to my sim card?

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Re: Messages+
vzw_customer_support
Customer Support

Mariana5962, We want you to have access to your messages at all times. What's the make/model of your phone?

TrinetteW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Messages+
Mariana5962
Member

Sorry, meant SD card.  Samsung Galaxy J7V.

And also other Apps that are takin up space in my phone. Thanks

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Re: Messages+
vzw_customer_support
Customer Support

Thank you for those clarifying details, Mariana5962. 

We have found some steps that may help. 

  1. From a Home screen, navigate: Apps icon Apps icon > Settings Settings icon > Storage.
  2. Tap Internal storage.
  3. Tap Explore.
  4. Navigate to the appropriate folder (e.g., DCIM > Camera).
  5. Touch and hold the appropriate file.
  6. Tap the Menu icon Menu (located in the upper-right).
  7. Tap Copy.
    Note The appropriate SD card folder opens.
    Note If the folder doesn't open automatically, tap SD card then navigate to the appropriate folder.
  8. Tap DONE (located at the top).

Let us know if this resolves your issue.

 

TabithaJ_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

 

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