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Messages
ROXELL31
Newbie

i have one contact that cannot receive messages. The contact number is in blue and shows only chat with the microphone on it.  i have tried uninstalling google and turning my phone off and it's still doing it. 

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Re: Messages
Panther64rs
Enthusiast

Talked to Verizon store today they called their Verizon techs, said the fix is reset network settings [under backup and reset]. Did it this morning and everything is finally working great.

Re: Messages
ANDYZEWSKI
Enthusiast

Thank you so much! I haven't been receiving texts from one person since the update (my husband) unless on WiFi or data and your solution fixed it! I have spent hours trying to correct it. You have no idea how much I appreciate it. Thank you, thank you, thank you!

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