Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Messaging +
JeffreyRichman

I used to have an app on my previous computer to send & receive text messages, synching with my phone.  I've got a new laptop and can't find the app anywhere.  I was able to launch a web page within the Verizon website that gave me the same function, but it opens to my spouse's account and I cannot switch it to my account.  I'd prefer the separate app, but absent that, the ability to switch to my number when using the Verizon website messaging service.

0 Likes
Re: Messaging +
vzw_customer_support
Customer Support

Hello, JeffreyRichman, we hope you are doing well. We understand your concern regarding the messaging service we offer for computer. Our goal is to get you the best resolution so you can take advantage of this feature. Allow us to gather a few more details to be on the same page. When accessing the My Verizon account, are you logging in with your User ID or your spouse's account? I'm also including a link that will guide you through the process of downloading the Verizon Messages Desktop App. https://www.verizon.com/support/knowledge-base-203105/ Let us know if this works.

VictorC_VZW

0 Likes
Re: Messaging +
jav6
Sr. Member

@JeffreyRichman wrote:

I used to have an app on my previous computer to send & receive text messages, synching with my phone.  I've got a new laptop and can't find the app anywhere.  I was able to launch a web page within the Verizon website that gave me the same function, but it opens to my spouse's account and I cannot switch it to my account.  I'd prefer the separate app, but absent that, the ability to switch to my number when using the Verizon website messaging service.


If you have Win10, here is a link to a zipped saved copy of the VZW Message+ v1.0.17.0 .exe install file:

https://www.dropbox.com/s/w7rcs5og0jsbea8/Win10%20Message%2B%20v1.0.17.0.exe.zip?dl=0

Also, @shmuel3641 posted a link to a zip file of the Win10 VZW Message+ v2.0.2.0 install package in this thread:

https://community.verizonwireless.com/t5/Verizon-Messages/Verizon-Messenger-for-Windows-10/m-p/11959...

Both work but there may be sync'ing issues with other devices.

 

...Just another VZW customer...trying to offer some assistance...
0 Likes