Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Messenger+ Android
Kdogsmomma
Member

Was there something changed to text messanger + and emojis on Android? I can't access the emoji options anymore because stickers,etc. keep popping up using the emoji option next to my texts. There is no place to go straight to the regular emojis. My frequently used section has disappeared too! What's going on with this and why did it suddenly change? I'm totally frustrated and hate these new options!!! Anyone else having trouble finding the bottom section to go directly to the emojis too?

Labels (1)
0 Likes
Re: Messenger+ Android
vzw_customer_support
Customer Support

Kdogsmomma, I depend on my messaging service to work right. What model phone do you have? Is the app up to date? Any changes made to your devices such as new apps or software update?

 

Alberto_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Messenger+ Android
Kdogsmomma
Member

I have a Moto Z play. I've kept both the Motorola and the Verizon Messanger+ apps up to date. So I have no idea where this change to the Verizon Messanger+ app was made. I don't see how a Motorola update would effect a Verizon app? Especially because I'm a Verizon customer. Regardless, I'm getting REALLY frustrated with this Verizon issue everytime I use it now! UGH! I hope somebody/anybody can give me some answers on what the problem is.

0 Likes
Re: Messenger+ Android
vzw_customer_support
Customer Support

Kdogsmomma,

 

Making sure you can use everything you need in your app is a big deal. We want to make sure this app works flawlessly for you. To confirm, what steps are you taking to try and access the emojis in this app? Can you provide some more details about what shows up when you access that?

 

Andrew_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes