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Messenger not working on my moto 360
RONCOX63
Member

My moto 360 is no longer receiving texts from messenger  it is connected. Receives messages from hangout and other applications. My wife's is doing the same.

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Re: Messenger not working on my moto 360
vzw_customer_support
Customer Support

Getting your texts working is our goal. Have you updated the application?


EstebanP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Messenger not working on my moto 360
chriscosson
Member

Yes I have, each time Message+ is updated. Everyone that has this watch and

is with Verizon has been having this issue since the Message+ updates last

week or so.

Also, it keeps asking me to setup calling on my watch thru Verizon. It

won't let me say no or block it. It just keeps getting this notification

over and over. There have been numerous complaints about both of these

issues on your forum and no resolution other than to reset the app or

download the new version. We've all done that and it doesn't fix anything.

This is a bug on Verizon's end that needs to be resolved.

On Wed, Feb 8, 2017 at 1:56 AM, vzw_customer_support <

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Re: Messenger not working on my moto 360
Jessshepp
Member

Also having the exact same issue, and have the most recent update as well.

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Re: Messenger not working on my moto 360
RONCOX63
Member

Looks like the#1 priority for Verizon is to get texting fixed first on the

messenger. All updated Uninstall and reinstall doesn't work. Us with the

moto 360 are stuck until late they get time to fix it.

Mean time we Uninstalled the app and disabled it and are using other more

reliable means for our texting that works with our smart watches.

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Re: Messenger not working on my moto 360
vzw_customer_support
Customer Support

I’ve sent you a private message here in the forum. Please check your inbox at https://community.verizonwireless.com/inbox to discuss further details about your concern.

DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Messenger not working on my moto 360
xoangelbaby
Member

was this issue ever fixed? I'm having the same issue

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Re: Messenger not working on my moto 360
vzw_customer_support
Customer Support

XOANGEL.BABY, we definitely want to make sure that you're able to receive all your messages. When was the last time this was working for you? Has there been any recent changes to the device? Are your applications up to date?

SamanthaT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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