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Messenger+
benhameen
Member

gift.vzw.com redeem gift card website is showing 405 error.  Egift card from the messenger app.  

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Re: Messenger+
Loretta5ue
Member

Same issue, I can’t redeem I get the website with 405 error. Account sent from says it was charged.

“You have received 1GB of Verizon Data

Click here to redeem your data: https://gift.vzw.com/redeem/ <<code redacted>>”

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Re: Messenger+
vzw_customer_support
Customer Support

Loretta5ue, we appreciate you bringing this to our attention, and we will be happy to help you with this today. To ensure that we're on the same page, is the issue with clicking the link only within the text message, or have you attempted to redeem this by placing the link into the web browser manually or both? Is this the first time this issue has happened? -Kevin

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Re: Messenger+
Loretta5ue
Member

Hi.

This happens no matter where I try to open it. In messages. In safari, in edge.

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Re: Messenger+
vzw_customer_support
Customer Support

Thank you for those calrifying details. Do you show the data gift on your My Verizon account online? It should appear in your alerts when you log in.

*Ellisandra

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Re: Messenger+
Loretta5ue
Member

I haven’t seen a single notification about receiving a gift of data.

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 … and the app seems to be down for me right now.

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Re: Messenger+
vzw_customer_support
Customer Support

Thanks for those details, Lorretta5ue. I want to help with this in any way possible. Did you receive any type of emails regarding this or text messages? -Dia

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