Moto Z2 Play receiving double text messages

[kjkelley1]

I am using Message+.  I have cleared the cache and restarted my phone.  I am SO frustrated.  Please help!

[kjkelley1]

By the way, I have not downloaded any other messaging apps before this began.

[vzw_customer_support]

We know how frustrating it can be to receive the same Text Message twice. We would loveto look into this issue further. Is your phone up to date with the latest Software Version? What Messaging application do you use? Verizon Message+ or the Message application that came with your device?

JasperM_VZW

[#4]

We know how frustrating it can be to receive the same Text Message twice. We would loveto look into this issue further. Is your phone up to date with the latest Software Version? What Messaging application do you use? Verizon Message+ or the Message application that came with your device?

[kjkelley1]

It is updated with the latest software, and as stated, I was using message+.

[vzw_customer_support]

We understand your concern with your messages. Is this issue will all messages, or multi media, or group messages?JesseM_VZW

[kjkelley1]

All messages.

[bdub2]

I have seen this question several times but I have never seen an answer... please post a solution to this double text??

[vzw_customer_support]

We would like to troubleshoot your devicce to get to the root cause of this issue. When did this begin? Have you completed any troubleshooting steps?

CheyenneS_VZW