Moto e Android phone
lil-mom65
Newbie

I set a Text Message tone on my Moto e Android phone when I first got it, but the tone has stopped working.  I haven't had the phone very long, maybe 3 or 4 months.  I've tried all the things the Help on my phone tells me to do, but nothing's working.  HELP! 

0 Likes
2 Replies
vzw_customer_support
Customer Service Rep

We know how important it is to make sure that your notifications are going through, as I never like to miss important messages, and we are here to help. To clarify, is it a specific notification that is not going through? Is the tone not making a sound, but you are still receiving the message?

~Freddy

0 Likes
vzw_customer_support
Customer Service Rep

We just wanted to send a quick check-in here to see if you still needed help with this. Please let us know.

-Joseph

0 Likes