Multiple Porn spam texts from VZWpix.com
Reddy13
Enthusiast - Level 2

I've been the unwilling recipient of several messages like this for the last week.

Is there any way to block this garbage? It's coming thru Vzwpic so there's no # to block.

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1 Solution
Ann154
Community Leader
Community Leader

You can block messages from email addresses via your MyVerizon account online by adding a block to your line. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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13 Replies
Reddy13
Enthusiast - Level 2

Anyone know how to block this garbage?!?

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mwilliamse
Enthusiast - Level 2

Good luck getting them blocked!  I have over the last two weeks been trying to get Verizon to do something.  I have talked to Christina, Donna, Jason and Stacy.  Two of them from the Advanced Tech Support and no one can do anything.  I told them that some of these numbers receiving this garbage could belong to children.  The last person said I would have to block all text messages or change my number.  They have to allow this "garbage" because it is freedom of speech!!!  That is what she said!  She said it would have to be changed at the FCC which I did call and they passed it to the FTC because it is coming from an internet address!  The FTC said they can only take the email addresses and pass the complaint on to their lawyers who will decide if there is a case!  No one is doing anything about it.  I have emailed each of the local news stations hoping to get help from them.  What's next?  A class action lawsuit!?!

Ann154
Community Leader
Community Leader

Forward to 7726 (SPAM) and follow the directions in the reply. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Reddy13
Enthusiast - Level 2

Did not work... the text is from a gmail account thru vzwpic.com.

I followed the directions but they ask for a # but there isn't one.

Wonder if I can block vzwpic?

Ann154
Community Leader
Community Leader

You can block messages from email addresses via your MyVerizon account online by adding a block to your line. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

vzw_customer_support
Customer Service Rep

Got it. Here is a link with information on how to block spam text emails https://www.verizonwireless.com/support/knowledge-base-200868/ Let us know how it works out?

 

ChristianP_VZW

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mwilliamse
Enthusiast - Level 2

the 7726 does not work because there is no number!!  Will not work with email address.  I have been trying to get this resolved with Verizon advanced Tech Support and today they said I would have to block all text messages or change my number.  There is nothing they can do.  The last tech support actually said it is freedom of speech!!  How many of the numbers in the group details belong to children?!  I have called the FCC and they said because it is an email I needed to contact FTC.  I called FTC and they could only take the email address and will let their lawyers know.  They will decide if there is a case.  What the ?!?!  I have sent emails to every local news TV station consumer help hoping to hear back so someone can help us.  I think it may come down to a class action lawsuit.

vzw_customer_support
Customer Service Rep

Hello Reddy13, getting unwanted messages can be a headache, especially when they have strong content. Based on your screenshot, we see they are coming from an email address. You can block emails and domains by following the steps on this link: https://www.verizonwireless.com/support/block-unblock-services-faqs/. Let us know if this helped.

 

GilbertoL_VZW

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mwilliamse
Enthusiast - Level 2

Yes you can block emails on your verizon account but you can only block 15.  That's 15 for live!  I have received 6 of this porno text messages in 2 days.  What happens after the 15!?  

wadeowen307
Contributor - Level 1

You can also block all text messages sent from email addresses

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mwilliamse
Enthusiast - Level 2

I did this.  But you are allowed only 15 blocked emails.  I also check the block from web and the block from email boxes but still received the text messages.

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Ann154
Community Leader
Community Leader

@mwilliamse wrote:

I did this.  But you are allowed only 15 blocked emails.  I also check the block from web and the block from email boxes but still received the text messages.


I have had the block all messages from the web or email addresses for years and I don't get any text messages from the web or email addresses. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

Our goal is to help. We've provided all available to links that will assist with blocking options. How often are you receiving these messages? 

 

CoreyM_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

 

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