My Message app shows extra on the notification badge.

[DOUTRE97]

When I receive a single message, the count shows 2. When I receive 2 messages, it shows 3.

After I read the new messages, the badge clears. It's only in my home screen that it shows incorrectly. When i open the app, the correct number of new messages are displayed.

[vzw_customer_support]

Thank you for your question. Please tell me which messaging application you are using, and your phone make and model. 

CraigS_VZW

Follow us on Twitter @VZSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[DOUTRE97]

I am using the message+ app on a Samsung Galaxy S9.

[vzw_customer_support]

Thank you for offering these helpful details. When did this start? Did you recently install any new apps or updates? Is the Message+ app updated via the Play Store?

Yale_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[DAWHAL51]

I am having the same problem with the Message+ app. When I get 1 text, the icon badge shows 2; when I get 2 texts, it shows 3 and so on... I have a Samsung Galaxy Note 10+. I just got this phone 2 weeks ago. It is very frustrating and I would love to know how to fix this. 

[KH-Michael]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

[vzw_customer_support]

I'm sorry for any inconvenience this has caused, DAWHAL51. I know how frustrating this can be and let's find a solution. Is data for the app enabled? http://spr.ly/6602GZNZY Also, please clear the application cache using the steps on this link. http://spr.ly/6604GZNZm Let us know if the issue continues after completing this step. 

GersonG_VZW