Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
My Verizon Upgrade Date is wrong

When I moved in with my girfriend and her daughter I bought myself and my girldfriend new iphone6's,  and then we added her daughter's iphone4 to the plan as well.   The iphone4 needs to be upgraded

But the system has our upgrade eligibility dates wrong:

iphone6 #1 = 2017

iphone6 #2 = 2015

iphone4 = 2017

I called the support hotline, and someone told me they would update it ... but 24 hours later no change.  Hoping to upgrade the 4 for a birthday gift.  Anyone know how to actually get this fixed so  ... only 2 weeks left to act.

Labels (1)
Tags (1)
Re: My Verizon Upgrade Date is wrong

Just upgrade the line available.  I learned years ago not to ask after we switched upgrades a few times.

THe alternate is call *611 and keep pestering support to fix it.

your pick.