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My phone, the LG Extravert 2, used to not delete messages, but now it can't even receive them, what is going on and where do I get a solution for this?
Koneko10414
Newbie
‎06-17-2014 03:25 PM

Can someone please help me? Since the verizon company doesn't have enough associates to do any live chat for help.

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Re: My phone, the LG Extravert 2, used to not delete messages, but now it can't even receive them, what is going on and where do I get a solution for this?
vzw_customer_support
Customer Service Rep
‎06-19-2014 03:32 PM

We're here to the rescue Koneko10414!

I apologize if the chat option was not available when you tried using it, they assist customer in the order chat is accessed by customers. I know it's important to have memory for other media. Please follow these steps to delete messages http://vz.to/1idCa07 , if this doesn't work please tell us if you get an error message. We can also help via Twitter or Facebook.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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