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NO TEXT NOTIFICATIONS
YEPIKNOWIT
Newbie

NOT RECEIVING TEST NOTIFICATIONS. ALL SETTINGS ENABLED OTHER TEXT APPS WORK.

UNINSTALLED REINSTALLED CLEARED DATE CACHE...STILL NO NOTIFICATION 

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Re: NO TEXT NOTIFICATIONS
vzw_customer_support
Customer Support

Text messages is my main form of communication. I understand being able to know when a message comes through. I am sure we will figure this out together. What messaging application are you using? Has it ever worked before? What is the make and model of your device?  AmberF_VZW

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Re: NO TEXT NOTIFICATIONS
YEPIKNOWIT
Newbie

VERIZON MESSAGES +... YES WORKED PREVIOUSLY UNTIL LAST UPDATE SAMSUNG S10

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Re: NO TEXT NOTIFICATIONS
YEPIKNOWIT
Newbie

HELLO?

 

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Re: NO TEXT NOTIFICATIONS
vzw_customer_support
Customer Support

We definitely want to make sure that your Samsung Galaxy S10 is notifying you of the text messages that you receive when using the Message+ app, YEPIKNOWIT. Rest assured, we will make sure that this is resolved in the end. When you visit the Google Play Store app on your device, is there an update needed to be installed for the Message+ app specifically? BrettA_VZW

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Re: NO TEXT NOTIFICATIONS
YEPIKNOWIT
Newbie

NO UPDATE AVAIL

 

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Re: NO TEXT NOTIFICATIONS
vzw_customer_support
Customer Support

Yepiknowit, thanks for checking. I want to make sure that we're on the same page. When you use Verizon Messages, are text messages actually coming through and you're just not getting the notification sound or alert that you received one? Or are you not get the messages at all on the phone when you use Verizon Messages? KevinR_VZW

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