Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Name appears twice on pop up in Verizon Messanges
marki86
Member

The name on some of my contacts appears twice on the pop up screen.  HELP...this just started!!

Labels (1)
0 Likes
Re: Name appears twice on pop up in Verizon Messanges
vzw_customer_support
Customer Support

marki86, help has arrived. Let's ensure you are not showing duplicate contacts on your Verizon Messages. Let's check into this further for you. What is the make/model of your phone? Did you go through any recent updates to your phone or application?



KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Name appears twice on pop up in Verizon Messanges
tikibar1
MVP MVP
MVP

The app has been updated yet again; you might see if the latest update corrects the issue:

Verizon Messages - v.6.4.5

0 Likes
Re: Name appears twice on pop up in Verizon Messanges
marki86
Member

Samsung Galaxy 6 edge +.  Phone and app are up to date.  If I start to type a new text, these same 2 are blue instead of black in the contacts list.  really weird!!

0 Likes
Re: Name appears twice on pop up in Verizon Messanges
vzw_customer_support
Customer Support

marki86 Messaging is our way of life so we want to be sure you are able to send them. Could you please clarify what is going on so we can troubleshoot?

DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes