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Names associated with phone numbers are not showing up in Windows Message+
Spellbound
Member

Using Message+ on my Windows 10 desktop computer. For some reason unknown to me, the names tied to the phone numbers in the messages no longer appear and only the phone number shows. Message+ works correctly on my iPad and Samsung Galaxy phone. What happened and how can I fix it?

There is also no way to add a name/number to a phone directory in the Windows version of Message+.

RS

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Re: Names associated with phone numbers are not showing up in Windows Message+
vzw_customer_support
Customer Support

Hi there. Have you made sure there are no pending updates?

*Heather

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Re: Names associated with phone numbers are not showing up in Windows Message+
jav6
Leader

@Spellbound wrote:

Using Message+ on my Windows 10 desktop computer. For some reason unknown to me, the names tied to the phone numbers in the messages no longer appear and only the phone number shows. Message+ works correctly on my iPad and Samsung Galaxy phone. What happened and how can I fix it?

There is also no way to add a name/number to a phone directory in the Windows version of Message+.

RS


Are you using the web site access for Message+ or one of the old desktop apps?  If you're still using one of the old desktop apps, they are no longer supported and may not work properly.

...Just another VZW customer...trying to offer some assistance...
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