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No longer have the ability to create a gif photo
LauraBlaze
Member

In Feb-ish, after one of the updates, I lost the ability to create a gif photo. I used to be able to select it from the + button on the keyboard. anyone else have this issue or know how to fix it?

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Re: No longer have the ability to create a gif photo
jav6
Leader

@LauraBlaze wrote:

In Feb-ish, after one of the updates, I lost the ability to create a gif photo. I used to be able to select it from the + button on the keyboard. anyone else have this issue or know how to fix it?


What make/model device do you have that you're having the issue with?  What version of Message+?

I have a moto z4 (Message+ v6.9.13) and sent two texts within the last two hours using the + button to add photos I took.  Also, when I hit the + button in a conversation, the options come up including an icon of a camera which opens my camera for taking a photo.

...Just another VZW customer...trying to offer some assistance...
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Re: No longer have the ability to create a gif photo
vzw_customer_support
Customer Support

LauraBlaze, we are here to assist with your concerns. What happens when you select the plus symbol or did that option disappear? Are you able to send photos, emoji's, etc.? 

DavidC_VZW

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