Recently, just about after my last software update, no one is able to see any pictures I send them. It only seems to work when I send it to a group of people, but when I do individual texts no pictures go through. How do I fix this?
Hi KayLeeTech,
Thank you for your message. We are sorry to hear that you are having this experience with the app.
The best route to troubleshooting would be for you to send me an email to this email address.
EMAIL - VERIZONMESSAGES@VERIZONWIRELESS.COM
Subject line - Community Forum Request
Body - Include your mobile number and brief description of the problem again.
I will look for your message.
Thanks,
ALIEM
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